EARLY
If you arrive at the lot before your scheduled start time and your vehicle is available, you will be able to start your reservation up to one hour early. You cannot edit your start time if you are within 24 hours of your reservation start time. You will be charged for the time you use. Please note that we cannot guarantee vehicle availability before your reservation start time.
LATE
If, for some reason, you are late to pick up your vehicle at the reserved time, text our customer support team at (629) 20-KINTO to let them know. We will charge you the same amount of your reservation total cost even if you are late to pick up the vehicle.
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